Accessibility Statement

Women's Health Center of Chicago wants every patient to be able to use this website and reach our care. That includes patients who use a screen reader, navigate by keyboard, need larger text, use voice control or magnification, or read Arabic rather than English.

This page says plainly where the site stands today, what still falls short, and how to get help if something here blocks you. It is not a marketing page. If we have not fixed something, it is listed below.

Conformance status

This site is built to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard most commonly applied to healthcare websites in the United States.

We have to be honest about what that means here. The site has not been independently audited, and it has not been formally tested with a full range of assistive technologies. Everything on this page is a self-assessment carried out by the people who built and maintain the site. On that basis we describe wohcc.com as partially conformant with WCAG 2.1 Level AA: most of the standard is met, and some of it is not yet verified.

We do not hold an accessibility certification and we do not claim one. Any website that tells you it is fully certified without naming who audited it is telling you something it cannot back up.

What is in place today

These are the things we can point to in the site's own code and design.

Colour contrast was decided deliberately. The bright magenta and cyan in the practice's brand do not meet the AA contrast minimum against a white background. Rather than use them anyway, they are restricted to large display headings, fills and illustration. Everything that carries small text, and everything you click, uses a separate set of darker colours chosen to clear the AA threshold.
Keyboard navigation. Menus, links, form fields and the booking flow are built from real buttons and links, so they can be reached and operated with the Tab and Enter keys without a mouse.
A skip-to-content link. The first thing you reach with the keyboard on any page is a link that jumps straight past the navigation to the article itself. It stays out of sight until it is focused, and it appears on the correct side of the screen in both English and Arabic.
A visible focus indicator. Whatever element the keyboard is on gets a thick, high-contrast outline, applied site-wide rather than page by page.
Text that resizes. No text on the site is locked to a fixed pixel size. If you raise the text size in your browser or in your phone's settings, the page grows with it instead of clipping. Zoom is not disabled.
One responsive layout. The same pages serve phones, tablets and desktops. There is no stripped-down mobile version with less information in it.
Full Arabic and right-to-left support. The Arabic side of the site is a real right-to-left layout, not a mirrored afterthought. Each page declares its language and direction so a screen reader announces it in the correct voice. Arabic text is set larger with looser line spacing for legibility, and phone numbers are forced to read left to right so they are not spoken backwards.
Alternative text on images. The content system requires alternative text on every image before it can be published, and images that are purely decorative are hidden from screen readers instead of being announced as noise.
Reduced motion is respected. If your operating system is set to reduce motion, animations and transitions are switched off.
Predictable page structure. Every page has one main content region, navigation areas that are named for screen readers, and headings in order rather than chosen for their size.
The booking calendar speaks in full dates. Every day in the calendar announces its weekday, date and month rather than a bare number, and a day with no appointments says so instead of being passed over in silence. If the calendar is still awkward for you, call us and we will book the appointment with you on the phone.
No pop-ups, no trackers, no third-party widgets. Nothing on this site loads an advertising script, a chat bubble or a cookie banner over the content, and the appointment booking is our own, not an embedded tool from another company.

Where the site still falls short

Older blog images carry weak alternative text. Most of the article images brought over from the practice's previous website arrived with no alternative text at all. They currently use the article's own title as a stand-in. That gives context, but it does not describe the picture. We are rewriting them.
Links to other companies' sites. Our office addresses open in Google Maps, and the footer links to Facebook. We do not control how accessible those services are. Those links also open in a new window without warning you first.
PDF documents. We do not publish any PDFs on this site today. If we add one, such as a patient form, it may not be tagged for screen readers. Call us and we will give you the same information in a format that works for you.
We have not tested with every tool. Without a formal audit and testing across screen readers, magnifiers and voice control, there are almost certainly barriers here that we have not found yet. That is the honest position, and it is why the next section matters.

Our two offices

Our website is only part of getting care. Reaching the building matters more.

We see patients at 4009 W Fullerton Ave, Chicago and at 9830 S. Ridgeland Ave, Suite 2, Chicago Ridge. Rather than post a general claim about entrances, doors, parking or lifts that might not match what you find on the day you arrive, we would rather you call and ask about the specific office you are coming to.

Please tell us before your visit if you use a wheelchair, walker or mobility device, are bringing a service animal, cannot manage stairs, need help getting from a vehicle to the door, need extra time or a quieter space, are Deaf or hard of hearing, are blind or have low vision, or are bringing someone who assists you. Call (773) 661-9049 and say what you need. We will tell you exactly what that building offers, and we will accommodate what we can.

You can see both offices, with hours and directions, on our locations page.

Reporting a barrier, and getting help

If any part of this website stops you from finding information or booking care, tell us and we will fix it.

Call (773) 661-9049 and say that you are calling about website accessibility. It helps if you can tell us the address of the page, what you were trying to do, and what happened instead, along with the browser or assistive technology you were using. If you cannot tell us all of that, call anyway.

We will acknowledge the report and respond within five business days. If the fix will take longer than that, we will say so and we will give you the information you were looking for another way in the meantime, usually over the phone.

Language assistance is available in Arabic. Dr. Alshahrour and staff at the practice speak Arabic, and this entire website exists in Arabic as well as English. If you need another language, say so when you call and we will arrange what we can.

You can also simply book an appointment online or call the same number, and let us handle the rest of the process with you directly.

Your rights under federal law

Two federal laws apply to a medical practice like ours. Section 1557 of the Affordable Care Act prohibits discrimination on the basis of disability in health programs and activities, and the Americans with Disabilities Act (ADA) applies to healthcare providers as places of public accommodation.

If you believe you have been discriminated against on the basis of disability, you can raise it with us directly on the number above. You may also file a civil rights complaint with the Office for Civil Rights at the U.S. Department of Health and Human Services, which accepts complaints by mail, by phone and through its website at hhs.gov. Filing a complaint with us is not a condition of filing one with them.

Nothing on this page is legal advice, and nothing here limits any right you have under federal, state or local law.

How this statement is maintained

This statement was last reviewed on 8 August 2026. It was prepared by self-evaluation of the site's design and code, not by an independent audit.

We review it at least once a year and whenever the site changes in a way that affects how it is used. When a limitation listed above is fixed, it comes off this page, and if we find a new one it goes on.

Our other policies are set out in our privacy policy, our HIPAA notice and our terms of use.